Terms & Conditions

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the services of Dr. Gajendra Yadav Collection Center, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

We provide diagnostic and pathology services including:

  • Laboratory testing and analysis
  • Home sample collection
  • Digital report delivery
  • Health packages and preventive care
  • Corporate wellness programs

3. Booking and Appointments

When booking tests or services:

  • You must provide accurate and complete information
  • Appointments are subject to availability
  • You will receive confirmation via SMS/email
  • Cancellations must be made at least 24 hours in advance
  • Late cancellations may incur charges

4. Payment Terms

Payment policies:

  • Payment is required at the time of service or booking
  • We accept cash, cards, UPI, and digital wallets
  • Prices are subject to change without notice
  • Refunds are processed within 7-10 business days
  • Insurance claims are processed as per policy terms

5. Test Results and Reports

Regarding test results:

  • Results are provided within the specified turnaround time
  • Reports are confidential and accessible only to authorized persons
  • Digital reports are available through your patient portal
  • Hard copies can be collected from the lab
  • Results should be interpreted by qualified healthcare professionals

6. Sample Collection

For home collection services:

  • Collection is available within specified service areas
  • Patient must be present at the scheduled time
  • Proper identification is required
  • Follow pre-test instructions provided
  • Additional charges may apply for remote locations

7. Limitation of Liability

While we strive for accuracy, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the cost of the test or service provided.

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Dr. Gajendra Yadav Collection Center and protected by copyright laws. Unauthorized use is prohibited.

9. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your health information in accordance with applicable laws and our Privacy Policy.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Rewari, Haryana.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

For questions about these Terms & Conditions, contact us at:

Email: rewaridiagnostics@gmail.com

Phone: 01274-000000

Address: Model Town, Rewari, Haryana